Contact Dijon Wine Tours
A question about a tour we list, a correction, or a request to be considered? Write to us and a person will read it.
How to reach us
Email hello@dijonwinetours.net. We answer in English, usually within two working days.
We are a booking guide, not a tour operator, so we cannot change, cancel or refund a booking. That goes to the operator through the platform you booked on, whose contact details are on your confirmation. If you cannot find them, write to us and we will point you to the right place.
If your tour was cancelled or you missed it
A refund or a new date is the operator's to give. Your confirmation email carries their contact and your booking reference, which is the fastest route. Most tours we list refund in full if you cancel at least 24 hours before the start; the few that do not say so on their card.
Corrections
If a fact here is wrong or out of date, tell us what and where. Opening hours change with the season, meeting points move, and the fastest fix is usually a reader who has just been. Every page carries the date it was last checked.
Operators
If you run wine tours or tastings from Dijon and want a listing considered, send the product page. Placement is not for sale; how tours are chosen is set out in our affiliate disclosure.
Where the official information is
Office de Tourisme de Dijon Métropole
11 rue des Forges, 21000 Dijon, in the Palais des États de Bourgogne; telephone +33 3 80 44 11 44. Open Monday to Saturday 9:30 am to 6:30 pm, Sundays and public holidays 10 am to 6 pm; shut 25 December, 1 January and 1 May. A second desk inside the Cité answers on the same number.
Cité internationale de la gastronomie et du vin
12 Parvis de l'UNESCO, 21000 Dijon; telephone +33 3 80 23 88 76. Entry to the Cité is free; tickets for its exhibitions are sold at its own desk.
Château du Clos de Vougeot
Rue de la Montagne, 21640 Vougeot; visits +33 3 80 62 86 09. Book its guided tours on its own website.
Most questions are already answered in the FAQs. To compare tours, start with Dijon Wine Tours.